Privacy policy

In accordance with the law “Informatique et Libertés” n ° 78-17 of January 6, 1978, as well as the new General Regulations on Data Protection (RGPD), you have a right of access, modification, rectification and deletion of data concerning you.

This Privacy Policy aims to give you all the information relating to the protection of your personal data implemented by our company.

  1. Collection of information

We collect information when you contact us via the form on the gondwanahotel.nc/contact page or when purchasing a service for a telephone appointment. Information collected includes your name, email address, phone number, and/or credit card information.

In addition, we automatically receive and log information from your computer and browser, including your IP address, software and hardware, and the page you request.

  1. Use of information

All information we collect from you may be used to :

  • Customize your experience and meet your individual needs,
  • Improve our site,
  • Improve customer service and your support needs,
  • Contact you by email.
  1. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

  1. Protection of information

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies ?

Our cookies improve access to our site and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to any personally identifiable information on our site.

  1. Important notice on data processing in relation to Google Analytics

This site uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the body responsible for processing the data collected via this site is based outside the European Economic Area and Switzerland, then the processing of the data associated with Google Analytics will be carried out by Google LLC (with its headquarters in the United States) . Google Ireland Limited and Google LLC are together hereinafter referred to as “Google”. With regard to the use of Google Analytics, the data processing in this case is technically dependent on the technology of the website. In this regard, we refer to the privacy policy of the host named on the gondwanahotel.nc/mentions-legales page of the gondwanahotel.nc website and the site operator who shares joint responsibility for data protection in connection with the use of Google Analytics on the site.

Google Analytics uses “cookies”, text files saved on the site visitor’s computer, to allow the analysis of the use of the site by the latter. The information generated by the cookie (including the truncated IP address) on the use of the website is transmitted to and stored by Google.

Google Analytics is used exclusively with the “_anonymizeIp ()” extension on this site. The extension guarantees anonymization of the IP address by truncation and therefore excludes a direct personal reference. Via this extension, Google truncates the IP address of the visitor to the site in a member state of the European Union or in another state party to the agreement on the European Economic Area. Only in exceptional cases will the full IP address of the website visitor be transmitted to the Google server and truncated in the USA. The IP address, which is provided by the site visitor’s browser using Google Analytics, will not be merged by Google with other Google data.

On behalf of the site operator, Google will use the information collected to evaluate the use of the site, compile reports on site activity and to provide other sites and other Internet services to the site operator. site (article §6 1 f GDPR). The legitimate interest in the data processing lies in the optimization of this site, the analysis of the use of the site and the adaptation of the content. The interests of users are adequately protected by the pseudonymization of their data.

Google LLC has certified its compliance with the EU-US Privacy Shield, providing a guarantee of compliance with European data protection laws. The data sent and linked to the Google Analytics cookie e.g. User ID, advertising ID will be automatically deleted after 50 months. The deletion of data that has reached the retention date is carried out automatically once a month.

The site visitor can refuse the use of cookies by selecting the appropriate setting in the browser. The site visitor can also prevent Google from collecting information (including the IP address) via cookies and from processing this information by downloading and installing this plugin in the browser: https://tools.google.com/dlpage/gaoptout .

The site visitor can prevent the collection of data by Google Analytics by clicking on this link. An “opt-out cookie” will then be placed and will allow the site visitor not to be tracked while browsing the site.

More information about the processing and use of data by Google, the settings and the possibilities of deactivation can be found in the Google privacy policy: as well as in the settings of Google ads.

In accordance with the applicable legislation and the GDPR, visitors to the site have certain rights over their personal data which is processed by the Google Analytics data processing system. In particular, they have a right of access, rectification, portability and erasure of their data. Site visitors also have the right to object to certain data processing. In order to exercise their rights in relation to the processing of data by Google Analytics on this site, the site visitor can contact the host or the owner of the website at any time.

  1. Consent

By using our site, you consent to our privacy policy.